Frequently asked questions

PANAN Allround Ontzorging Service handles house and business clearances, moves, cleaning and the handover of homes and business premises. We work from the Maastricht region (Bunde) across South Limburg and the Belgian border region around Maastricht. Below are answers to the questions we are asked most.

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About PANAN and our service area

What does PANAN Allround Ontzorging Service do?

PANAN is a single point of contact for clearances, moves, cleaning and the handover of homes and business premises. We also carry out small odd jobs and can collect and deliver goods. We work for private customers, estate agents, property managers, housing corporations, care institutions, notaries and businesses.

Where is PANAN based?

PANAN works from the Maastricht region and is based in Bunde, just north of Maastricht. That puts us close to Maastricht, the Heuvelland hills, the Westelijke Mijnstreek and just across the border in Belgium.

Which places in Limburg does PANAN cover?

We work throughout Dutch Limburg, with a focus on South Limburg, including Maastricht, Meerssen, Bunde, Valkenburg aan de Geul, Eijsden-Margraten, Gulpen-Wittem, Beek, Stein, Sittard-Geleen, Heerlen and Kerkrade. Not sure whether your address is in our area? Just get in touch.

Does PANAN also work in Belgium?

Yes. Maastricht is right on the border and we also help customers in the Belgian border region, such as Lanaken, Maasmechelen, Riemst, Tongeren, Bilzen, Voeren and Visé. Moves between the Netherlands and Belgium, for example from Maastricht to Lanaken or the other way round, are possible too. For addresses further away, such as Hasselt, Genk or Liège, we’re happy to discuss the options.

How do I request a quote?

Call 0651287201, email info@pananallround.nl or use the quote form. Tell us what needs doing, the address, the size of the space (number of rooms, floor, lift) and when it needs to be finished. Photos help us make a good estimate quickly. The quote is free and without obligation.

How much does a clearance, move or cleaning job cost?

It depends on the amount of belongings or furniture, accessibility (floor, lift, parking), what needs to be disposed of and which jobs you combine. Because every situation is different, we always provide a quote in advance, so you know where you stand before we start.

How soon can PANAN start?

That depends on the size of the job and our schedule. Do you have a fixed date, such as the handover date of a rental home or the key handover? Mention it in your request and we’ll see what is possible.

House and business clearance

What does a house clearance involve?

In a house clearance (ontruiming) we empty a house, flat, storage unit or business premises and remove the contents, so the space can be handed over empty. We agree in advance what goes and what stays. If you like, we finish with cleaning and handover straight away.

Can PANAN clear a home after a death?

Yes. We work in consultation with the family, the notary or an estate administrator. Items the family wants to keep are set aside, and we agree clearly in advance what happens to everything else and when the home needs to be empty.

What happens to the belongings during a clearance?

We discuss that with you beforehand. What you want to keep is set aside, items that need to go to another address can be delivered, and the rest is removed. That way you know exactly what happens to your belongings.

Does PANAN also clear business premises and storage units?

Yes. Besides homes and flats, we also clear storage units, offices and business premises, for example at the end of a lease or before a renovation.

Moving

What does PANAN do during a move?

We help with private and business moves: moving furniture, transporting belongings, and dismantling and reassembling furniture. Where needed, we then clear and clean the old home so you can hand it over in good order.

Can I arrange the move, clearance and cleaning with one company?

Yes, that is exactly what PANAN is for. You have one point of contact and one schedule for moving, clearing, cleaning and handover, which saves coordinating between different companies.

What should I watch out for when moving between the Netherlands and Belgium?

Within the EU there are no customs formalities for your own household goods. You do need to report your departure and your new address in time to the municipality in the country you are leaving and in the country you are moving to; deadlines and rules differ per country, so check them with both municipalities. Also think of health insurance, energy contracts and transferring subscriptions.

Do I need a permit to park a removal van?

In many municipalities, especially in town centres such as Maastricht, you need an exemption or a reserved parking space for a removal van. The rules differ per municipality in the Netherlands and Belgium, so apply in good time with your municipality. We’re happy to help plan timing and access.

Cleaning

What is tenancy turnover cleaning (mutatieschoonmaak)?

Turnover cleaning is the cleaning of a rental home between the old tenant leaving and the new tenant arriving, so the home is clean and ready for the next occupant. It is mainly aimed at landlords, housing corporations and property managers.

What is end-of-tenancy or handover cleaning (opleveringsschoonmaak)?

Handover cleaning is a thorough clean when you leave a home or business premises, so it meets what the landlord or buyer expects. The exact requirements are usually in the rental contract or the handover report.

Does PANAN also clean offices and business premises?

Yes, for example after a move, after a renovation or when handing over business premises. Tell us what you need and we’ll look at the options together.

Property handover

What does handing over “broom-clean” (bezemschoon) mean?

Broom-clean usually means a home or building is empty, with no belongings or rubbish left behind, and the floors have been swept. Some landlords ask for more, such as removing floor coverings or filling holes. Always check your rental contract or handover report for what is expected.

How do I avoid problems at the final inspection of my rental home?

If possible, ask your landlord or housing corporation for a pre-inspection so you know what needs doing. Plan the clearance, small repairs and cleaning well before the handover date. PANAN can carry out all of this for you in one go.

What counts as small repairs at handover?

Think of small repairs and tidying up the property so it is ready for handover, letting or sale. We look together at what is needed and which jobs we can do for you.

Business clients

Does PANAN work for estate agents, housing corporations and property managers?

Yes. We support estate agents, property managers, housing corporations, contractors, care institutions, notaries and estate administrators when homes or business premises become vacant, for example with clearance, transport, cleaning and small jobs before a property is let or sold again.

Can PANAN handle recurring jobs or provide extra capacity?

Yes. Do you regularly have properties becoming vacant, or need extra hands for a while? We’d be glad to meet and agree a fixed way of working, with one point of contact for all jobs.

Can’t find your question?

Call or email us. We’re happy to think along about your clearance, move, cleaning or handover.

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